Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.7
Location
9.2
Service
8.8
Dining
7.7
Guest reviews
8.2/10
based on 6 reviews
8.3
8.3/10 based on 1983 reviews
Anne
United States,
January
2024
8.4/10
The hotel offers very spacious rooms with a walk-in closet, good-sized bathroom, and surprisingly large space for a North American in Europe. The central location is ideal for exploring, being close to the town center and important points in Vienna, with good access to the subway. The dining experience is praised for its ample food selection. Overall, a great value for a cozy stay in a quiet area with elegant sitting spaces nearby, despite minor drawbacks.
Rooms
8.0
The rooms are quite large and comfortable with a separate bathroom and spacious layout.
Service
9.0
The staff goes out of their way to be helpful and polite.
Location
9.0
The location is very central, quiet, and only a 5-minute walk to the subway, shops, and restaurants.
Dining
8.0
The dining experience is very good, with a generous selection of food and helpful staff.
Facilities
8.0
The hotel offers good facilities for a comfortable stay.
Victor
United Kingdom,
November
2023
8.0/10
The hotel had a room with a balcony overlooking the street which was very hot during warm weather and a bit squashed and manic. However, the service was accommodating and friendly, retaining a good level of service. The location was within walking distance to all attractions, even though the room wasn't up to the standard of the public areas or the excellent service provided during my 3-night stay. The dining experience was probably the best 'continental' I've ever had with a wide range of choices available.
Rooms
7.0
The room with a balcony overlooking the street was very hot during warm weather, a bit squashed, and manic.
Service
8.0
The service was accommodating and friendly with a good level of service.
Location
8.0
The hotel's location was within walking distance to all attractions, even though the room wasn't up to the standard of the public areas or the excellent service provided during my 3-night stay.
Dining
9.0
The dining experience was probably the best 'continental' I've ever had with a wide range of choices available.
Facilities
8.0
The hotel provided good facilities.
Katie
United Kingdom,
September
2023
8.4/10
The hotel is conveniently located just off Mariahilferstrasse, a few steps from shopping, dining, and the museum quarter. The rooms are cozy, albeit a bit small, and come with a charming little terrace. The service is exceptional, with polite and efficient staff. While the dining options are adequate, the breakfast stands out with a variety of cold cuts, cheeses, and homemade dishes. The value for money is fair, considering the prime location and quality service.
Rooms
8.0
The rooms are clean and comfortable, though a bit small.
Service
9.0
The staff is incredibly polite, friendly, and efficient.
Location
10.0
The hotel's location is perfect, near the center and the metro station.
Dining
7.0
The dining experience offers a generous assortment of cold cuts and cheeses prepared with love.
Facilities
8.0
The facilities provided are convenient for a pleasant stay.
John
United Kingdom,
July
2023
7.4/10
The hotel has a charming old chic style that I loved, but it can get noisy in the morning when the garbage is collected. The service was exceptional, extremely helpful, and polite, making our stay very pleasant. The location is perfect, close to key attractions and public transportation, although it's not far from the bustling areas. The dining experience was standard with a continental selection, nothing extraordinary. Overall, a comfortable stay with some minor drawbacks.
Rooms
7.0
The rooms had a lovely personal style with a shabby chic charm. However, they were quite noisy in the morning hours due to garbage disposal.
Service
9.0
The service was outstandingly helpful and friendly, making us feel warmly welcomed throughout our stay.
Location
8.0
The location is great for all activities, just steps away from public transportation and key attractions, allowing for easy exploration of the city.
Dining
6.0
The dining was a standard continental experience, decent but not exceptional in terms of variety or taste.
Facilities
7.0
The facilities were sufficient for a comfortable stay, meeting basic needs without offering any standout amenities.
Walter
United States,
May
2023
8.8/10
The hotel offers modern, clean double rooms with a balcony providing a nice view. The breakfast area can get crowded, so arriving early is recommended to avoid waiting for a table. The service is top-notch with very kind and efficient staff. The location is superb, being close to the city center with easy access to major attractions. Dining options are varied and satisfying, living up to the standards of a 4-star hotel. Overall, a great value for money option with some minor breakfast rush inconveniences.
Rooms
9.0
The double room was spacious, modern, and clean, with a lovely balcony view.
Service
9.0
The staff was very kind and provided excellent service throughout my stay.
Location
10.0
The hotel's location is fantastic, within walking distance of the city center and near major attractions and transport links.
Dining
8.0
The dining experience was delightful, offering a good variety of options that surpassed typical hotel dining standards.
Facilities
8.0
The facilities at the hotel were well-maintained and satisfactory, contributing to a pleasant stay.
Jerry
United States,
May
2023
8.6/10
The hotel has a very stately feel with a huge walk-in wardrobe in the room. The additional interior door is a nice touch but the rooms don't quite meet the standard of the public areas or the excellent service provided during my 3-night stay.
Rooms
7.0
The rooms with a huge walk-in wardrobe were very stately. The additional interior door was helpful.
Service
9.0
The staff are friendly and amazing. They were very helpful and pleasant. The housekeeping service is very pleasant and cooperative. Within walking distance of the city center.
Location
10.0
The location is just about perfect, just steps from a major shopping street and a couple of minutes from Vienna's main attractions by a convenient metro stop. Close to all main attractions.
Dining
8.0
The food was very nice, especially for guests coming from Turkiye like us. Simple but ok. Right next to all major sights and stores and a 10-minute walk from Stephansplatz.
Facilities
9.0
The hotel facilities are great, from the homemade local products to the overall ambiance.
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